Terms & Conditions

We aim to make your experience in buying plants and their accessories through the Nabtety store an easy and distinctive experience.

Please read these Terms carefully before placing your order via the Store Web Site or Mobile application. By placing an order on it, or By accessing, registering and/or continuing to use or access our Services,

 You agree to be bound by these Terms of Sale with immediate effect. The store refers to the "nabtety.ehattley.com" website.

 

1-    Registration Requirements

 

1.     You have the right to register as a buyer or seller and benefit from the Services if you meet the following eligibility criteria:

                                                              i.   you are above the legal age for purchasing products in your country of residence; and

                                                             ii.   you are able to provide an address in the Arab Republic of Egypt (“Egypt”) for delivery of products.

 

  1. In order to register to the Site, you will need to provide us with certain information. Your registration to the Site may not be accepted if you do not provide us with the required information. We reserve the right to decline any registration without further explanation. We reserve the right to undertake such checks as are necessary to verify your identity.
  2. Once you have successfully completed registration, your registration shall continue for an indefinite period, subject to suspension or termination in accordance with clause 6 of these Terms of Use.

 

2-    Your Obligations

 

  1. When using or accessing the Services, you agree that you:

1.        are responsible for maintaining the confidentiality of, and restricting access to and use of your account and password, and accept responsibility for all activities that occur under your account and password;

2.        agree to immediately notify us of any unauthorised use of your password or account or any other breach of security;

3.        will provide true, accurate, current and complete information about yourself and your use of the Services as required by us;

4.        will not disclose to any third party (except as required or requested by us) a user’s information provided to you; and

5.        will cooperate with our requests for additional information with respect to your eligibility and usage of our Services.

 

 

  1. When using or accessing the Services, you agree that you will not:

1.        post, list or upload in any manner any information which is blasphemous, defamatory, obscene, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever.

2.        post, list or upload content or items in inappropriate or prohibited categories or areas on our Site, including:

1.        content or items that may be considered culturally or religiously offensive in any way;

2.        content or items which may not be considered to be in compliance with general local law, Islamic law, rules, morals, values, ethics and traditions;

3.        content or items that may threaten national security;

4.        content or items which may constitute or be considered to promote gambling;

5.        securities, including shares, bonds, debentures, or any other financial instruments or assets of any description;

6.        living or dead creatures and/or the whole or any part of any animal which has been kept or preserved by any means whether artificial or natural;

7.        weapons of any description;

8.        liquor, tobacco products, drugs, psychotropic substances, narcotics, intoxicants of any description and medicines;

9.        items that to your knowledge are defective, fake, damaged, false or misleading or that may through normal use harm another Site user’s interest or health;

10.    non-transferable vouchers; and

11.    chemicals.

3.    Post material for which you may not share or insert a link.

4.    Dissemination of counterfeit or stolen material.

5.    Breach or circumvent the law, breach any of our third party rights, regulations or policies or breach decisions regarding the status of your account.

6.    Use the Services if you no longer meet the eligibility criteria, are unable to enter into legally binding contracts, or your account has been temporarily or indefinitely suspended.

7.    You do not pay for the products you have purchased, unless there is a legal reason to do so in any of our policies.

8.    Use the contact information provided to you during the transactional transaction via the Site to try to increase your sales beyond the boundaries of the Site or through other websites.

9.    Manipulation of the price of any of the products.

10. Interfere with the lists of other users.

11. Take any action that would reduce the evaluation of the site and rating systems.

12. Post false, inaccurate, misleading, deceptive, defamatory, or similar content.

13. Transfer your account to another party without our prior written consent.

14. Posting unsolicited messages or electronic correspondence or the like.

15. Spread viruses or any other technologies that may harm our Services or the interests or property of other users.

1.    Laws relating to copyright, trademark, patent, ethics, advertising, database, or any intellectual property rights (collectively, "intellectual property rights") that relate to us or are licensed to us. )

2.    Any intellectual property rights that relate to third parties.

16. Collect information about users without their consent.

17. or circumvent any of the technical procedures we follow to provide the Services.

 

3-    Intellectual Property Rights

 

  1. Except for rights expressly granted in accordance with these Terms of Use:

1.    All content contained on the Site is under our own ownership or under the property of our licensors, including but not limited to text, graphics, logos, images, audio clips, digital downloads and software. We (or our licensors, as the case may be) retain all of our rights, ownership and interest in the Site and Services, including but not limited to all intellectual property rights contained in these Terms of Use.

2.    All rights, title and interests to any information, materials or other content provided by you through your use of the Services as well as all your intellectual property rights contained in these Terms of Use will become our property.

 

  1. You agree that you may not use our trademarks without our prior written consent.
  2. All rights not expressly vested in you in these Terms of Use are reserved to us or our licensors.

 

4-    Warranties, Representations and Representations

 

  1. You warrant, undertake and represent that:

1.    Full compliance to continue to operate in accordance with applicable laws, regulations and regulations, including but not limited to compliance with legislation relating to privacy laws and content regulation.

2.    You have full authority to contract in accordance with these Terms of Use, and your performance of your obligation under these Terms of Use does not conflict with:

1.    Any of the laws, rules, regulations or government guidelines to which you are subject.

2.    Any other agreements to which you are a party or to which you are bound by you.

3.    If you create or use an account on behalf of a company, you are authorized to act on behalf of that company and ensure that it is bound by these Terms of Use. This account is the property of and under the management of this company.

4.    You are the owner or authorized to grant the rights and licenses you have granted to us under these Terms of Use.

5.    Any content you submit as part of your use of the Services and for any of the products you list, does not infringe the rights of third parties anywhere around the world, including but not limited to any intellectual property rights (whether registered or not).

  1. Subject to clause 5.1, the Services are provided to you as at their "present state" without warranties, representations or representations. We disclaim all warranties, representations or representations in all their forms, whether express, implied or additional, including but not limited to all warranties, representations or representations as to the merchantability, fitness for a specific or general purpose of the Content, its non-infringement or breach of any rights, or whether our Services are safe or free of defect or will operate Without any malfunction or will be provided in a timely manner or on the whole.
  2. Furthermore, although we try to be as accurate as possible, we do not guarantee that the product specifications or any other content of any Service will be accurate, complete, reliable, up-to-date or error-free. In addition, based on being a buyer, you agree that we are not responsible for examining or testing the listings or content of the services provided by us or by third parties, and that you will not attempt to hold us responsible for any errors or defects in any of the listings. As a seller, you are responsible for reviewing the accuracy of the content contained in your listings and you will not attempt to hold us or the content providers/brochure responsible for errors or inaccuracies.

 

5-    Liability and Indemnities

 

  1. Nothing in these Terms of Use shall limit or relieve the liability of any party for:

1.    Fraud, including fraud, carried out by that party.

2.    Death or personal injury as a result of the negligence of such party.

3.    Any other liabilities that cannot be limited or waived in accordance with applicable law.

 

  1. In accordance with clause 5.1, in all cases we, our parent company, our subsidiaries, affiliates, directors, directors, directors, officers, agents, employees, suppliers, subcontractors or licensors – whether based on a claim, claim in contract, tort, negligence, breach of legal duty or breach of these Terms of Use – shall not be liable for any claim for loss of profits, loss of data or information, malfunction of business, any financial loss or any special or indirect damages, or Incidental even if we, our affiliates, directors, officers, agents, employees, licensors, suppliers or subcontractors have been advised of the possibility of such damages.
  2. In addition to the extent permitted by applicable law, we (including, the parent company, subsidiaries, affiliates, directors, officers, agents, employees, suppliers, subcontractors or licensors) will not be liable and you acknowledge that you will not hold us liable for any damage or loss resulting directly or indirectly from:

1.    Content or other information you provide when you use the Services.

2.    Your use of or inability to use the Services.

3.    Pricing, shipping, formatting or any of the instructions provided by us.

4.    Delay or interruption in the provision of services.

5.    Viruses or other malware found through access to the Services.

6.    The presence of errors in the Services, malfunctions or inaccuracies in any way.

7.    Damage to your device through the use of products sold on the Site or through our Services.

8.    Content or acts or omissions of third party users of our Services.

9.    Comment or any other actions we take in connection with your use of the Services.

10. The period of time that your lists appear in search results or the way they appear.

11. Your need to modify practices, content or behavior, or your loss or inability to conduct business as a result of changes to these Terms of Use.

 

  1. In accordance with clause  5.1, if clause  5.2 or 5.3 is found to be unenforceable or unenforceable for any reason, our overall obligations including that of our parent company, subsidiaries or affiliates and their directors, officers, agents, employees, suppliers, subcontractors or licensors to you whether as a result of any claim, claim in contract, negligence or breach of any legal duty  or  otherwise resulting from the Terms of Procedure Use of or in connection with, to be a maximum, minimum value for:

1.    The price at which the product was sold on the site and the original shipping rates.

2.    The amount of the disputed fees, the value of which shall not exceed the total value of the fees paid to us during the period of twelve (12) months preceding the action giving rise to liability.

3.    Fifty (50) Egyptian pounds.

 

  1. You agree to indemnify and hold harmless us, including indemnifying and concluding the liability of our parent company, its subsidiaries, subsidiaries, directors, officers, agents, employees, suppliers, subcontractors and licensors relating to our company or its parent company and subsidiaries and affiliates from and against any losses, damages and expenses (including legal fees and attorneys’ fees) (the "Claims") arising out of:

1.    Any claims or claims made by third parties as a result of your use of the Services.

2.    Breach of any of the provisions contained in these Terms of Use, including but not limited to any warranties, representations and representations.

3.    Violation of any applicable laws, including but not limited to data protection laws or anti-spam laws.

4.    The manner in which you use our Services, including but not limited to the content you post, the products you list or your trademarks that infringe any of the intellectual property rights of third parties or that your content is defamatory, satire, slanderous or infringing on any of the other rights (including privacy rights) relating to third parties (including other users of the Sites).

 

6. Suspension, termination or cancellation

 

1.    Without prejudice to any rights or remedies or without any liability to you, we have the right to limit, suspend or withdraw your access to or use of the Services, cancel the order for any products or delete the content provided by you in our sole discretion. For the avoidance of doubt, any amounts paid and received by us in connection with a cancelled product order will be refunded.

 

 

 

 

7-      Report a violation of the Terms of Use:

 

1.    We are committed to ensuring that the products and content contained on the Site comply with these Terms of Use. If the content contained does not fit into these Terms of Use please notify us and we will investigate the matter.

 

8-      General Provisions

 

  1. Applicable Law: These Terms of Use and any of the relevant non-contractual rights or duties shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt.
  2. Dispute Resolution: If you have any issues with our services please contact us.  We will work hard to solve the problem facing you as soon as possible. Any disputes or controversies relating to these Terms of Use, including any relevant non-contractual rights or obligations, shall be settled by the courts of the Arab Republic of Egypt.
  3. Third Party Rights: A person who is not part of these Terms of Use has no right to enforce any of their terms.
  4. Relationship of the parties: Nothing in these Terms of Use can be interpreted or interpreted by the parties or third parties to interpret the relationship between us as between partners or agents or there is a joint venture between the parties, but it is understood and clear that all parties to the agreement are independent parties .
  5. Additional Confirmations: The parties take the necessary actions or arrange to take the necessary actions, edit documents and other matters within their authority in order to enforce and verify the operation of these Terms of Use, including but not limited to helping each party comply with applicable law.
  6. Disclaimer: These Terms of Use  are committed to ensuring the benefit of the parties and their respective and officially authorized successors. You agree that you will not assign or transfer the Terms of Use or any of your rights or obligations relating to these Terms of Use, whether directly or indirectly, without our prior written consent.
  7. Entire Agreement: These Terms of Use and the documents referred to or included in the Terms of Use represent the entire agreement between the parties with respect to the subject matter of the Agreement and supersede and  supersede all prior agreements, negotiations and representations, written or oral, relevant to the Topic. Except as specified in the Terms of Use and the documents referred to or included in these Terms of Use, there are no conditions, representations, warranties, representations or agreements between the parties, whether direct, indirect, or Collectively, explicitly or implicitly.
  8. Amendments: No amendment to these Terms of Use or any addition or supplementation may be made. We reserve the right to make any amendment, change, addition or completion of these Terms of Use at any time or  from time to time. We will post the current version of the Terms of Use on the Site and it will be effective when posted on the Site or based on the date specified by us as the "Effective Date" (if applicable). Your continued use of the Services in the event of any changes You agree to be bound by the amended Terms of Use.
  9. Separability of the Terms: If any provision of these Terms of  Use is deemed to be repealed by any of the competent courts or illegal or unenforceable, that provision of these Terms of Use shall be revoked and the remainder of the Terms and Conditions shall continue in force as long as the legal and economic substance of the Transactions made under the Terms of Use shall survive without any adverse effect on the parties.
  10. Force Majeure: Neither party shall be liable for the existence of loss, damage, delay or non-performance as a result of acts beyond the control of any of the parties whether such act is foreseeable (such as act of God, actions of the legislative, judicial or regulatory authorities of either the federal or local government or jurisdictions, actions by any of our subcontractors or any third party supplier of goods or services to us or labor disturbances). or complete power outages or economic boycotts).
  11. No Disclaimer: A waiver of any of the provisions  in the Terms of Use shall not constitute a waiver of any of the other provisions (similar or otherwise), and no other waiver shall be deemed a continuing waiver of any of the provisions in question, unless expressly and in writing so stated.
  12. Continued Enforceability: All provisions that are stated to remain in force or that are inherently effective after termination of the contract shall remain in force after termination or suspension of your membership in the Site.
  13. Purchasing any product or service through the Site Store or Mobile App constitutes acceptance of this Policy.
  14. This policy is subject to change when the need arises without notice to customers but by posting and updating it via this page.

9-      Delivery Policy

Thank you for shopping from Nabtety store.

Our products are individually designed, so each product is unique, all items sold are final, any damaged product or products will be replaced by a non-defective product or products.

1.     Delivery costs: Delivery costs will be as displayed to you on our website upon checkout based on your total order and delivery location.

2.     Date of delivery or arrival: This information will be displayed to you on our website.

3.     Delivery delay:

1.    An order delay may occur if the order supplies do not arrive at our store on time or we encounter any logistical problem during delivery.

2.    If our supply of the product is delayed due to an event beyond our control, we will contact you as soon as possible to notify you and will take steps to minimize the impact of the delay.

3.    In the event that no one is at your address to receive the product and the products cannot be sent through your mailbox, we will notify you of how to rearrange delivery or receive the product.

4.    If you do not collect the product from us as arranged for or if you do not rearrange delivery or receive it from the delivery warehouse after delivery has failed for you, we will contact you for further instructions. If, despite our reasonable efforts, we are unable to contact you, rearrange delivery or pick up, we will cancel your order.

10-   Communication Channels

Communication-related communication must be made through one of the following channels below only:-

Email:  sales@nabtety.ehattley.com

Phone: +20-15-587-664744

WhatsApp:  + 20-155-876-6744

 

11-   Order cancellation and refund policy

The customer has to carefully determine his requirements, once the purchase order is submitted, it cannot be cancelled or refunded.

·         At Nabtety Store, we commit that all products that are displayed have an image, description and explanation that satisfies the decision to buy or not, and the sizes, shapes and lengths may vary slightly for natural plants.

·         When the order arrives, you can check the plants and have the option to accept or return them with the representative with a refund of what you have paid, including tax fees, except for delivery fees.

·         When you purchase any product from Nabtety store by bank transfer, visa or any of the electronic payment methods, you have the right to return the product without giving any reasons within 7 days from the date of purchase and receive the amount you paid for this product including tax excluding shipping fees and the amount is returned to the credit card used for payment within 14 working days.

·         Replacement and return of all agricultural tools such as scissors, fertilizers and ponds provided that they are returned in their original condition and packaging, except for natural plants where they cannot be exchanged or recovered after receipt.

·         The product cannot be exchanged directly for another product but you can return your purchases and then purchase another product.

·         Our cancellation. We may cancel your order(s) if:

o   Don’t make any payment when it’s due.

o   you fail, within a reasonable time when we request them, to provide us with the information necessary for us to deliver the Products; or

o   do not allow us, within a reasonable time, to deliver the Products to you or collect them from us; or

o   You are trying to buy in bulk or multi-order

o   The request(s) cannot be met due to the unavailability of the product(s).

o   Other reasons why we are unable to sell or deliver the order.

 

12-   General Conditions applicable to all returns

Nabtety reserves the right to return the product to the customer if the  returned product does not meet any of its guidelines or conditions. The customer is not entitled to a refund of any amount if the product is not eligible for return. In case a product rejects a return request at any stage.

13-   Plants

Photos of the plant.  Photos of plants displayed on the site to show only the type of plant and not the actual plant. The plant specifications will be mentioned in the description of the item.


The size of the plant.  The sizes of plants are always approximate and can be 10 to 20% larger or smaller than the mentioned sizes.
Plants pot/pot/pot. All plants are sold in a plastic pot unless different plant specifications/options are mentioned in the product description.
Plants that carry / bloom.  Fruitful flowering plants with or without few flowers / fruits can be sold depending on the season.